FAQ

We usually reply within one business day (Mon–Fri). For urgent issues, please call.

Email contact@vericomaquitaine.com for quotes and documents; call +33 7 80 76 37 33 for time-sensitive requests.

Project address, short scope (electric/cabling/optical), desired dates, plans/photos, access constraints (hours, badges, ladder/lift), and your contact details.

 Remote quotes are free. On-site surveys around Bordeaux Métropole are generally free; travel further afield may involve a call-out fee (deductible from the works if you proceed).

Yes. We can visit to assess the site, verify measurements, and confirm the technical approach before quoting.

Lead times depend on workload and material availability. We’ll give you a clear start date with the quote.

Possible on request and subject to availability.

 Installation of electrical, electronic, and optical equipment—including low-voltage works, copper/fiber cabling, device integration, testing, and maintenance/call-outs.

 Primarily Bordeaux Métropole and the wider Nouvelle-Aquitaine region. Other regions on request.

Yes, subject to availability. Phone contact is the fastest way to schedule.

Yes—where applicable we supply commissioning notes, basic test results, and an intervention report.

We execute works following applicable standards and site rules. Any permits/approvals required by the building owner or local authorities should be arranged by the client; we can assist if agreed in writing.

Yes. We’re used to collaborating with general contractors, facility managers, and IT/telecom teams.

 Typically a fixed-price quote based on scope; day-rate is possible for small troubleshooting tasks. Quotes clearly list inclusions/exclusions.

Payment terms and schedule (and any deposits) are stated on the quote/order form.

Yes—preventive visits and small works can be scheduled on demand or via a light maintenance plan.

Email attachments (PDF/JPG/PNG) to contact@vericomaquitaine.com. For large files, send a Drive/WeTransfer link.

Yes, for estimates and preparation. Final pricing and method may be confirmed after an on-site check.

We only use your contact and project information to respond to your request and deliver services. If you want us to delete your data after completion, just ask.